How To Order:
| Purchase orders may be emailed to: |
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| or faxed to: |
970-669-3090 |
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When ordering, please provide the following information:
- Purchase order number
- Bill-to-address
- Ship-to-address
- Name and phone number of the purchasing agent
- Name and phone number of technical contact
- Name and part number of product(s) ordered
- Quantity of product(s) ordered
- Desired delivery date
- Preferred method of shipment. (Our standard method is UPS Ground Service)
Delivery:
Every effort will be made to process your order expediently and meet your desired delivery schedule. Most orders are shipped from available stock within one day of our receipt of your order.
Shipping & Handling Charges:
TAMS' customary method of shipment is to ship UPS, prepaid and added to
your invoice. We do not markup shipping costs, so whatever UPS charges us is what we add to your invoice.
If a different carrier is desired, please advise your specific carrier account number. Use of carriers other than UPS may delay a shipment by one day.
TAMS ships worldwide. Please contact us for specific payment and shipping options for
international orders. We will be happy to provide a proforma invoice.
Since our products are small and light weight, all international orders should be shipped airfreight.
Our standard INCOTERMS are FCA or CPT. All import duties and taxes are the buyer's responsibility.
Quotations:
We will be pleased to furnish price and delivery quotations by e-mail or fax.
All quotations are valid for 30 days unless otherwise stated.
Payment Terms:
Payments may be made by VISA, MasterCard, American Express, company check, certified check, money order, or direct T/T.
In some cases, a letter of credit may be required. Please contact us for specific details regarding our terms for a Letter of Credit.
For companies with credit established, our standard terms are NET 30 days.
Return of Products:
Your satisfaction is guaranteed. If for any reason you are not satisfied with the product, TAMS will refund the purchase price during the first 30 days.
Shipping charges are non-refundable. If you need to return a product for any reason, please call to obtain a Return Material Authorization (RMA) and shipping instructions.
The RMA number should be clearly marked on all packages and documents.
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